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30th March 2021

Partner Blog: Metro Bank launches into insurance market with new SME proposition

Metro Bank today announces a partnership with Churchill Expert, part of the Direct Line Group, to offer a range of insurance products tailored for SMEs. The bank has chosen Churchill Expert because of their excellent track record on customer service, as well as its offering of a wide range of 4 and 5 star Defaqto rated products.

SMEs can apply via the Metro Bank website or over the phone, and existing Metro Bank customers are also able to apply via their mobile and online banking.

There are seven distinct insurance products that enable businesses across 11 different industries to apply. The seven products reflect the uniqueness of a wide range of SMEs, catering for:

  • Residential and Commercial Property Owners (Real Estate)
  • Tradesperson
  • Professional
  • Shop and Retail
  • Office and Surgery
  • Manufacturing and Wholesale (including Hotel and Leisure)
  • Businesses from Home

As one of the most trusted introducers of insurance products to UK SMEs, Churchill Expert offers Metro Bank business customers award-winning service, an intuitive and straightforward digital experience as well as an efficient claims service.

Kat Robinson, Director of Customer Experience at Metro Bank, comments: “This is a crucial step for Metro Bank, as we continue to deliver new products and services that appeal to our growing base of business customers and deliver on our strategy to become the UK’s best community bank. We’re thrilled to launch into the SME insurance market with Churchill Expert after what’s been a very difficult year for businesses across the country. This is just the first stepping stone in our insurance journey, with pet and travel insurance offerings to follow later this year.”

Ian Exworth, Director of Affinity and Aggregator at Direct Line Group, commented: “We are happy and excited to launch our new Churchill Expert partnership with Metro Bank and look forward to bringing the very best in SME insurance to Metro Bank business customers. With new needs and requirements emanating from the pandemic-affected last 12 months, we look forward to working with Metro Bank to continue to develop our product suite to best fit the evolving needs of SMEs.”

In other positive news for SMEs, Metro Bank is today re-opening for business current account applications for single director businesses, via its Business Account Online (BAO) digital application journey. BAO enables new customers to open an account on their mobile or online, 24 hours a day from the comfort of their own homes. It takes just 15 minutes from application, through to identification and verification checks and approval.

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